Frequently Asked Questions
Product Information
What are the benefits of having hobby tools?
Hobby tools can help you improve your skills and refine your technique as you practice and experiment with different techniques and methods. Whether you are just starting out with a new hobby or are an experienced artisan looking for top-notch equipment, we have the perfect tools for you. With their durability, precision engineering, and easy-to-use design, they will help you achieve your goals while providing countless hours of fun along the way!
How do I choose the right hobby tools?
When choosing the right hobby tools, it is important to consider several factors. For example, Ninesteps Industries offers a wide range of airbrushes and paintbrushes in different shapes and sizes. When deciding which set of tools is right for your project, it is crucial to think about the scale of your model or RC car and the level of detail you aim to achieve. Regardless of which ones you choose, it is always best to consult with an expert beforehand to make sure you have everything you need to get started!
What are the must-have hobby tools for beginners?
When it comes to beginner hobby tools for scale models and RC cars, there are a few key items that are essential for success.
For scale modellers, our range of painting tools, cutting tools, tweezers, and optics are an essential part of any toolkit. These precise tools allow you to paint, cut, trim, shape, and bend your model pieces with accuracy and ease, helping you to create stunning scale models.
For RC racers and enthusiasts, it is important to have the right set of hobby tools in order to keep your vehicle in good working condition. Our set includes everything you need, from wrenches and screwdrivers to pliers and needle-nose pliers. Thanks to its sturdy construction and high-quality materials, our toolset will ensure reliable performance for years to come.
Order Information
What is your return policy?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it: unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Learn more here.
How long will it take to receive my order?
Our expected travel delivery time runs from 7 to 21 days. The delivery time for each order depends on where you live and what shipping service you choose. To check the status of your order or to get an up-to-date estimate on when you can expect to receive it, simply visit our website. With a few clicks and key details about your purchase, you will be able to see exactly where your order is in the delivery process and when you can expect it to arrive at your doorstep.
Do you ship internationally?
Yes, we certainly do! We hope that Ninesteps Industries takes the globe by storm! Refer to this page for shipping estimates to your part of the world.
How much does shipping cost?
USA/CANADA
- Standard shipping (3-7 days) is FREE for all orders above $75 (USD). Otherwise, a flat rate of $5.00 (USD).
EUROPE (selected locations)
- $15.99 (USD) for orders worth $50 (USD)
- $12.99 (USD ) for orders worth $51 to $100 (USD)
- $8.99 (USD) for orders above $100
For more details on shipping, click here.
What is your shipping policy?
Please refer to our Shipping Information page.
Get in touch
Have questions about your order, or a general inquiry?